Because we care...
At Truck Country and Stoops-Freightliner our goal is to provide safe and reliable service and parts support to keep trucks on the road and ensure essential products get to the desired destination on time. During this time, we are committed to providing high-quality service designed to limit personal contact. The safety and health of our customers and teammates is, and will continue to be, at the forefront of the minds of our company leaders. As such, our company is making appropriate adjustments to continue to ensure this safety and good health at our locations. Below are some safety processes we have implemented at our dealerships:
Service
LISTED BELOW ARE OPTIONS AVAILABLE TO YOU WHEN SERVICE WORK IS NEEDED:
- Call us and we will pick up or deliver your power unit at NO CHARGE.
- Call us when you arrive at the dealership, and we will meet you outside to discuss the unit’s issues.
- Drop off the unit at the dealership, leave your keys in the drop box or designated area, then call us to discuss the needed repair.
- Stop in our service department as you normally would. Know that our team is taking extra precautions and following CDC guidelines for cleaning, sanitizing and social distancing.
All trucks are sanitized when they arrive (for the safety of our employees), and again when they leave (for the safety of our customers).
Parts
Pick up your parts from the luxury of your own vehicle with curbside parts pickup. Follow these steps to get your parts:
Sneeze Guards
We have installed “sneeze guards” at common points of interaction to preserve the health of our customers and employees.
Hand Sanitizing Stations
We have installed multiple hand-sanitizing stations across all locations to prevent the spread of germs.