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As the Service Administrator, you will communicate with the shop foreman(s), to assure jobs move through the entire repair process. This will include but not limited to; completing repair and part estimates, ordering and tracking parts ordered for jobs, closes and bills out completed jobs, assists in the office when other office personnel are not available, etc. Collaborates with the Service Manager on all matters. Uses accounting skills to maintain accurate financial transaction.
Essential Duties and Responsibilities (not in order of priority):
- Creates estimates/quotes for customers, order correct parts for jobs scheduled and keep the foreman updated on parts deliveries.
- The ability to close repair orders and maintain an appropriate flow of invoicing customers when jobs are complete.
- Collaborates with Management to meet goals and objectives.
- Applies established accounting concepts and techniques involved in maintaining, adjusting, and balancing a number of accounts within our accounting system.
- Collaborates with the Service Manager to maintain parts inventory control by maintaining accurate ordering and inventory levels; including stock and parts for specific jobs.
- Assists in duties when other office personnel are busy or out of the office.
- Regular onsite attendance is required.
- All other duties as assigned by your supervisor.