Website Truck Country
The Quality Control Technician is responsible for performing thorough post-repair inspections on commercial trucks to ensure all maintenance and repair work completed by diesel technicians meets safety, performance, and quality standards. This role is critical to delivering a high level of service and ensuring customer satisfaction prior to vehicle release.
Essential Functions:
- Conduct comprehensive visual and operational inspections of trucks after repair or maintenance is completed.
- Verify that all repair items listed on the work order have been completed accurately and to standard.
- Test functionality of key systems (e.g., brakes, lights, steering, engine performance, electronics) based on manufacturer guidelines and internal checklists.
- Document findings and work with technicians or supervisors to correct any identified issues before delivery to the customer.
- Operate trucks on company property and public roads (as necessary) to verify operational safety.
- Maintain accurate inspection records and quality control reports.
- Collaborate with the service team to provide feedback, improve repair quality, and prevent recurring issues.
- Ensure cleanliness and professional presentation of completed vehicles.
- Follow all safety rules, company policies, PPE requirements, and standard operating procedures.
- Maintain a clean and organized work area.
- Perform other related duties as required and assigned.
Work Environment:
- Frequently exposed to moving mechanical parts, fumes, airborne particles, and chemicals.
- Occasionally exposed to electrical risk, wet or humid conditions, and outdoor weather.
- Noise level is typically loud in the shop environment.
Physical & Mental Requirements:
- Ability to sit, stand, stoop, bend, and climb in and out of trucks frequently.
- Ability to lift/push/pull up to 25 lbs regularly and up to 75 lbs occasionally.
- Use of vision, including close and distance, depth perception, and focus adjustment.
- Basic math skills (add, subtract, multiply, divide, compute ratios and percentages).
- Ability to interpret repair documents, diagnostic data, and manufacturer specifications.
- Strong problem-solving skills and attention to detail.
Education, Skills & Knowledge Required:
- High school diploma or GED required.
- Graduation from an accredited diesel technician program or equivalent experience (3+ years’ experience as diesel technician)
- Possess a valid Class A or B Commercial Driver’s License (CDL) with a clean driving record.
- Strong knowledge of diesel truck systems, repair practices, and industry standards.
- Familiarity with repair orders, inspection checklists, and shop documentation processes.
- Basic computer skills to complete inspection forms and look up repair history.
Truck Country® / Stoops Freightliner-Western Star is one of the largest Freightliner and Western Star dealership groups in the U.S. today, serving customers at locations in Illinois, Indiana, Iowa, Ohio, Michigan, and Wisconsin. For nearly 60 years, Truck Country/Stoops has offered new and used medium and heavy-duty trucks, expert service, an extensive parts inventory, and convenient financing options.
Truck Country® / Stoops Freightliner-Western Star is part of McCoy group, Inc., which was founded in 1958 by Robert McCoy in Shullsburg, WI. Today the company is still family-owned and is operated in the leadership of the McCoy family.
Affirmative Action/Equal Opportunity Employer – Qualified women, minorities and people with disabilities encouraged to apply.
If any questions please call 1-800-251-9569, then option#2 for the recruiting department.