Truck Country Service Update    Thursday Aug 28, 2008

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  At this time Truck Country service departments are scheduling appointments as follows for your service needs.

Service scheduling is subject to change as the day progresses and appointment slots fill. 

Iowa

Dubuque 800-553-3642– Diagnosis within 20 minutes of arrival to the store. Based on technical need:

                                                General repairs - first opening in 2 hours or less after diagnosis

                                                Engine repairs – first opening in 2 hours or less after diagnosis

Cedar Rapids 800-332-6158 – Diagnosis within 30 minutes of arrival to the store.  Based on technical need:

       General repairs – first opening in 2 hours or less after diagnosis

       Engine repairs – first opening in 2 hours or less after diagnosis

Des Moines 888-201-6222– Diagnosis within 30 minutes of arrival to the store. Based on technical need:

      General repairs - first opening in 2-3 hours after diagnosis

      Engine repairs – first opening in 2-3 hours after diagnosis

 Decorah 888-545-9297– Diagnosis within 30 minutes of arrival to the store. Based on technical need:

General repairs – first opening in 3-5 hours after diagnosis

Davenport 800-397-3399 – Diagnosis within 30 minutes of arrival to the store.  Based on technical need:

 General repairs – first opening in 2-3 hours after diagnosis

 Engine repairs – first opening in 2-3 hours after diagnosis

Wisconsin                           

Shullsburg 800-362-1313 – Diagnosis within 30 minutes of arrival to the store.  Based on technical need:

General repairs – first opening in 2-3 hours after diagnosis

Engine repairs – first opening in 2-3 hours after diagnosis

Appleton 800-236-5271 – Diagnosis within 2 hours of arrival to the store.  Based on technical need:

General repairs – first opening in 14-16 hours after diagnosis

Engine repairs – first opening in 26-28 hours after diagnosis 

Marinette 888-315-5995 – Diagnosis within 1 hour of arrival to the store.  Based on technical need:

General repairs – first opening in 3-4 hours after diagnosis

Milwaukee 800-236-6061 – Diagnosis within 20 minutes of arrival to the store. Based on technical need:

General repairs – first opening in 2 hours or less after diagnosis

Engine repairs – first opening in 2 hours or less after diagnosis

Madison 800-837-7367 – Diagnosis within 30 minutes of arrival to the store.  Based on technical need:

General repairs – first opening in 2 hours or less after diagnosis

Engine repairs – first opening in 2 hours or less after diagnosis

Wausau 800-348-9195 – Diagnosis within 30 minutes of arrival to the store.  Based on technical need:

General repairs – first opening in 2-3 hours after diagnosis

Engine repairs – first opening in 3-5 hours after diagnosis

We hope this will help you to schedule your fleet service needs more efficiently.

For hours and maps of each of our locations, please visit www.truckcountry.com/locations.cfm.

Please don’t hesitate to share your comments or suggestions, so that we may provide the best service possible.

Thank You,   Your Truck Country Service Team

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